Privacy Policy
Effective Date: 16-Feb-2025
Updated Date: 22-Jun-2025
This Privacy Policy explains how Tool-to-Fix (“we”, “us”, or “our”) collects, uses, maintains, and discloses information from users (“Users”) of the Tool-to-Fix website (“Site”) [http://tooltofix.com/]. It applies to the Site and all services currently offered by Tool-to-Fix in accordance with the General Data Protection Regulation (GDPR) and applicable data privacy laws.
1. Information We Collect
We may collect both personal and non-personal identification information when Users interact with our Site.
Personal Identification Information
Users may voluntarily provide personal data when they:
- Register an account
- Subscribe to newsletters
- Fill out a form
- Use any service or feature on the Site
The types of personal data may include:
- Name
- Email address
- Mailing address
- Phone number
Users can visit the Site anonymously. Personal information is collected only when voluntarily submitted.
Non-Personal Identification Information
We may automatically collect technical data such as:
- Browser type
- Device type and OS
- Internet service provider (ISP)
- IP address and general location
- Usage and traffic patterns
2. Use of Cookies
Our Site uses cookies and similar technologies to:
- Improve User experience
- Analyze traffic
- Remember User preferences
Users can manage cookie preferences through browser settings. Some functionality may be limited if cookies are disabled.
For more, please review our Cookie Policy.
3. How We Use Collected Information
Tool-to-Fix may use information for the following purposes:
- To operate and improve the Site and services
- To respond to User inquiries or support needs
- To send service updates or communications
- To detect and prevent fraud or abuse
- To perform analytics on how the platform is used (currently minimal during pilot)
Note: During our pilot phase, Tool-to-Fix does not process payments or conduct in-depth analytics using third-party tools. These features may be added post-launch.
We do not sell or rent Users’ personal information.
4. How We Protect Your Information
We implement industry-standard security measures including:
- SSL encryption
- Access controls for personal data
- Regular monitoring and basic risk assessments
- GDPR-compliant data handling practices
No system is completely secure. Users are responsible for safeguarding their account credentials.
5. Sharing Your Information
We may share your information only:
- With third-party service providers (e.g., hosting, basic analytics) under strict data protection agreements
- When required by law, legal processes, or government requests
We ensure all service providers are GDPR-compliant where applicable.
6. Third-Party Services
Currently, Tool-to-Fix operates independently without integrated third-party payment or insurance services. Future platform versions may include:
- Payment processors
- Insurance partners
- Marketing and analytics tools
These third parties operate under their own privacy policies. We encourage Users to review them when introduced.
7. Data Retention
We retain personal data for as long as needed to fulfill the purposes outlined in this policy:
- Accounts: Up to 5 years after account closure
- Inactive use: 3 years after ceasing platform activity
- Uploaded content (if applicable): 1 year from upload
- Non-personal data: May be stored indefinitely for analytics
8. User Rights Under GDPR
If you are located in the EU or other applicable regions, you have rights including:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or outdated data
- Erasure: Request deletion of your data
- Restriction/Object: Limit how we use your data
- Portability: Get your data in a structured format
- Withdraw Consent: Opt out of marketing or optional tracking
To exercise any of these rights, email us at: support@tooltofix.com
9. International Data Transfers
User data may be processed outside the country of residence. We ensure protection through:
- Standard Contractual Clauses (SCCs)
- GDPR-compliant vendor agreements
10. Changes to This Privacy Policy
We may update this Privacy Policy as the platform evolves. Updates will be communicated via:
- Notices on our Site
- Email notifications (if applicable)
We encourage Users to review this page periodically for the latest changes.
11. Contacting Us
If you have questions about this Privacy Policy or your personal data, please contact:
📧 Email: support@tooltofix.com